Ethiopian Airlines (Ethiopian) is the flag carrier of Ethiopia. During the past seventy plus years, Ethiopian has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence.
Operating at the forefront of technology, the airline has also become one of Ethiopia’s major industries and a veritable institution in Africa.
It commands a lion’s share of the pan African network including the daily and double daily east-west flight across the continent.
Ethiopian currently serves 100 international and 21 domestic destinations operating the newest and youngest fleet.
Founded: December 21, 1945
Starting date of operation: April 08, 1946
Ownership: Government of Ethiopia (100%)
Head Office: Bole International Airport
Addis Ababa, Ethiopia
Ethiopian Airlines Company Special Features
Cloud Nine:
Combined service of First and Business Classes, Cloud Nine has the space, comfort and a style of service that makes flying with Ethiopian a pleasure all the time.
Economy Class:
Passengers are offered 12 audio channels with access to a video library of more than seven titles.
Frequent Flyer Programme:
ShebaMiles is Ethiopian’s Frequent Flyer Program. As a member of ShebaMiles, members accumulate miles which will entitle them to award tickets, award upgrades, access to executive lounges, additional free baggage allowance and many other privileges.
The more they fly the higher the benefits. Since December 2011, ShebaMiles has a frequent flyer program partnership agreement with over 28 airlines including all the Star Alliance member airlines and over 80 non-airline partners.
These includes (hotels, restaurants, shopping centers etc…) where members have the privilege to earn miles whenever they use the services of these partners. To find more please go to ShebaMiles.
Ethiopian Airlines Passenger Airport Terminal
The Addis Ababa Bole International Airport is the major hub for this Airlines and one of the largest airports in Africa. The ultra-modern airport terminal was inaugurated on January 21, 2003.
This spacious terminal handles all international flights with its 21st century facilities.
Addis Ababa Airport is the busiest airport in East Africa with a capacity of providing a world class passenger and cargo services to more than 22 million international and domestic passengers each year.
Branch Offices:
Ethiopian has city and airport offices at locations to which it operates. At other major locations it is served by accredited and designated General Sales Agent (GSA).
Ethiopian Airlines Company Fleet Line
The Airlines operates the Youngest Fleet in Africa. The following are the major categories of owned and leased aircrafts.
Operating Fleet
Long Range Passenger Services
16- Airbus A350-900XWB
19- Boeing B787-8
8- Boeing B787-9
4- Boeing B777-300ER
6- Boeing B777-200LR
3- Boeing B767-300ER
Medium Range Passenger Services
18- Boeing B737-800
4 – Boeing B737 MAX (Grounded)
10- Boeing B737-700NG
Regional and Domestic Passenger Services
30- Q400 Bombardier
Cargo and Non-Scheduled Services
10 – Boeing B777-200LRF (Cargo)
3 -Boeing B737-800F ( Cargo)
Total operating fleet: 131 Aircrafts
Ethiopian Airlines B777_200777-200LR
Seating: Cloud Nine: 34, Economy: 287 Total: 321
Tail Numbers: ET-ANN, ET-ANO,ET-ANP, ET-ANQ and ANR
Range: 8,295 to 8,665 nautical miles (15,360 to 16,045 kilometers)
Configuration: Twin aisle
Wing span: 212 feet (65 meters)
Length: 209 feet (64 meters)
Tail Height: 60 feet (18 meters)
Flight deck size: Similar to that of a 787
Maximum Cruise speed: Mach 0.89
Cargo Volume: 5,330 ft3 (150.9 m3)
Maximum take off weight: 766,000 lbs (347,450 kgs)
Ethiopian Airlines On Board Services
They offers comfortable economy class seats with latest In Flight Entertainment.
Appropriate light snacks to full course hot meals are served on all flights, together with a wide selection of fine wines and alcoholic beverages.Every passenger enjoys Ethiopian hospitality and individual attention that makes his/her flight memorable.
Economy Class
Kid Enjoying Ethiopian Airlines Cabin crew services
Created especially for their youngest passengers to make them relax and be healthier through Ethiopian children meal.
Ethiopian on flight meals
Fresh and varied meals of the highest quality made by proficient and experienced chefs. That’s what we serve you on board main cabin. Enjoy!
Ethiopian national dish is now prepared lasagna style! Enjoy the unique test of this distinctive cuisine found in Ethiopian routes on 602, 406, 416, 404, 414, 809, 500, 502, 510 ,710 and 722 flights.
Ethiopian Airlines on flight beverages
Main cabin customers enjoy a complete range of complimentary drinks including soft drinks, beers and a choice of excellent red and white wines.
Ethiopian Business Class – Cloud 9
Always Feel Special!
With an additional baggage allowance, an exclusive C9 lounge access and priority boarding, They welcome you onboard Ethiopian Business Class and enjoy the elaborated inflight service with warm Ethiopian hospitality.
No matter where your destination may be, step into a relaxed cabin where you will be greeted with their cabin crew who will assist you with your seat, take your coat and serve you welcome drinks marking the beginning of your pleasant journey.
Ethiopian Airlines Company Baggage Allowance
Business: up to 2 pieces, each with a maximum weight of 7 kg
Economy: 1 piece with a maximum weight of 7 kg and maximum sum of dimensions equal to 118 cm (46 in.)
In addition, passengers may also carry free of charge items of personal effects for use in flight, as listed below:
A handbag (laptop bag), pocket book or purse
A small camera and/or a pair of binoculars
A reasonable amount of reading material for the flight
Infant’s food for consumption in flight
Infant’s carrying basket
A fully collapsible cabin wheelchair and/or a pair of crutches, and/or braces or other prosthetic device provided that passengers are dependent on them
One laptop without accessories and attachments
Ethiopian Airlines Checked Baggage Allowance
Economy: up to 2 pieces, each with a maximum weight of 23 kg (50 lbs.) and maximum sum of dimension equal to 158 cm (62 in.)
Cloud Nine: up to 2 pieces, each with a maximum weight of 32 kg (70 lbs.) and a maximum sum of dimension equal to 158 cm (62 in.)
ShebaMiles Gold, ShebaMiles Silver, and Star Gold: up to 3 pieces
On long-haul flights:
When weight system is used, ShebaMiles Gold members and Star Alliance Gold members will receive an additional 20 kg. ShebaMiles Silver members will receive an additional 15 kg.
When piece system is used, ShebaMiles Gold members and Star Alliance Gold members are entitled to one additional baggage allowance with weight limited to the class of service used. ShebaMiles Silver members are entitled to one additional baggage allowance with weight limited to 23 kg.
Excess, Overweight, Oversize Baggage Fees
Any additional checked bags beyond the complementary is subject to a fee. Please check www.ethiopianairlines.com in the Information/Baggage/Excess and Special Baggage section for current fees.
Ethiopian Airlines Company Check In
Steps for Web check-in
Go to Web Check In or click “web check-in” from the quick links section on www.ethiopianAirlines.com home page to begin web check-in.
On the “Home” page enter your name as it appears on your ticket (Passenger receipt). Also enter the city of beginning of your travel and Reservation Locator (PNR) or your Frequent Flyer Number and click “Continue”.
This will locate your reservation and displays your itinerary.
Select your sex (if not entered before) and the sector of the flight you would like to check-in at the moment and click “Select or Change Seat”.
On the next screen you can change the seat that was assigned to you at the time of booking your flight. If no change is required proceed to next step by clicking “check baggage”.
The next page shows the “hazardous materials” information. Please read that and confirm if you do carry any of the listed materials.
Ethiopian Airlines Offices & Contact Details For Enquiry
Calling From Call Center Number
United States +1 833 923 2689
United Kingdom +44 1753967980
United Arab Emirates +971 800 032 0372
Uganda +256800113274
Thailand +(662) 508-8794
Sweden +46105517457
Spain +34518899948
South Korea 00798 14 205 3890
South Africa +27 875518262
Saudi Arabia 800 814 0018
Qatar 00 800 100 263
Philippines +63180013220154
Oman 800 741 10
Norway +(472) 140-3700
Malaysia +60162991696
Kenya +254203892349
Japan +815032041144
Italy +39 064 877 1370/+39 023 676 9837 (During local business hours)
0080055446666 (From fixed phones only, 24*7)
Israel +97233726991
Ireland +353768888303
India +918000401687
Hong Kong +(852) 30083642
Germany 0 800 181 8982
France +33974595553
Ethiopia +251 116 656 666
Egypt 0 800 000 0411
China +86 400 807 1787 / +86 400 158 9689
Canada +1 (613) 7016473 / 1 800 445 2733
Brazil +55 194 5600377
Botswana +269 800 300 2524
Belgium +(327) 825-9242
Bahrain +973 161 992 05
Austria +43 720229149
CLICK HERE FOR ONLINE BOOKING
