Home AIRLINES Kenya Airways Check In, Booking, Flight Schedule, Contacts & Tickets Prices

Kenya Airways Check In, Booking, Flight Schedule, Contacts & Tickets Prices

Kenya Airways Ltd., more commonly known as Kenya Airways, is the flag carrier airline of Kenya. The company was founded in 1977, after the dissolution of East African Airways. Their head office is located in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.

The airline was wholly owned by the Government of Kenya until April 1995, and it was privatised in 1996, becoming the first African flag carrier to successfully do so. Kenya Airways is currently a public-private partnership. The largest shareholder is the Government of Kenya (48.9%), 38.1% is owned by KQ Lenders Company 2017 Ltd. (in turn owned by a consortium of banks), followed by KLM, which has a 7.8% stake in the company. The rest of the shares are held by private owners; shares are traded on the Nairobi Stock Exchange, the Dar es Salaam Stock Exchange, and the Uganda Securities Exchange.

At January 2013 Kenya Airways was considered one of the leading Sub-Saharan operators. It was ranked fourth among the top ten African airlines by seat capacity, behind South African Airways, Ethiopian Airlines and EgyptAir. The airline became a full member of SkyTeam in June 2010, and is also a member of the African Airlines Association since 1977

International Check-in
For all international flights, passengers are required to check in at least two and a half hours before departure of flight (irrespective of Class of travel). Counters close one hour prior to departure.

Domestic Check-in
Passengers on domestic flights are required to produce some acceptable form of identification at check-in. They are required to check in at least one and a half hours (irrespective of Class of travel). Counters close 30 minutes to departure.

Priority Check-in
Flying Blue Elite members(Gold and Platinum) traveling from Nairobi to any destination can enjoy a smoother journey as Kenya Airways offers priority check in and boarding, lounge access with one guest, among other prestigious rewards!
Remember to always present your Flying Blue card at the counter to automatically register your miles. Request for an upgrade if you have sufficient miles and get the opportunity to enjoy our business class services. Upgrades are applicable only if you hold an economy ticket booked on S, B or M booking class.

Online Check-in
You can now check in online with an e-ticket from 30 hours until 2 hours before departure! Jump the long queues at selected airports and choose your preferred seat then print out your boarding pass at your own convenience. At the airport, drop off your luggage at the dedicated online check-in drop off point and proceed to the boarding gate. Online Check-in is now leaps and bounds ahead with Kenya Airways.

There are 30 business class seats in a 2-2-2 configuration split between two cabins of 18 and 12. I was in seat 2A – a window seat in the forward cabin. The seat was firm and comfortable, detailed in shades of brown and grey, with excellent legroom and a generous central armrest. In addition to the usual overhead storage there was plenty of storage in front of me, with separate compartments for a bag and shoes, as well as a water bottle holder beside my elbow.

There were both USB and recessed power ports and a 15.4-inch touchscreen TV. The seat adjusts easily into a comfortable flat bed, and of course the Dreamliner uses “smart glass” instead of window shades, making for a more natural and gentle adjustment to changes in sunlight.

Checked Baggage Allowance
For passengers traveling from Europe to Nairobi, Mombasa, Dar es Salaam, Entebbe, Khartoum, Kigali, Bujumbura, Lusaka, Lilongwe, Kinshasa, and Addis:
    Economy Class: 2 pieces, 50 lb/23 kg per piece
    Business Class: 2 pieces, 70 lb/32 kg per piece
    Maximum Dimensions: 62 linear inches/158 cm (length + width + height)
For all other routes:
    Economy Class: 1 piece, 44 lb/20 kg
    Business Class: 1 piece, 66 lb/30 kg
    Maximum Dimensions: 62 linear inches/158 cm (length + width + height)
For more information, enter your destination and departure cities into Kenya Airways’ baggage allowance chart.
Overweight Baggage Fees
For passengers traveling from Europe to Nairobi, Mombasa, Dar es Salaam, Entebbe, Khartoum, Kigali, Bujumbura, Lusaka, Lilongwe, Kinshasa, and Addis:
    When the weight is more than 23kg but not above 32kg, a charge of €50 (or the equivalent in local currency) applies.
    For each extra piece not exceeding the maximum allowed weight and size, a charge of €150 (or the equivalent in local currency) applies.
The new allowances are applicable for tickets issued on or after December 19, 2007.
Bags weighing more than 32 kg will not be accepted.
Kenya AirWays Routes & Destination
Nairobi (All Airports) (NBO) Abidjan (ABJ)
Nairobi (All Airports) (NBO) Abuja (ABV)
Nairobi (All Airports) (NBO) Accra Kotoka (ACC)
Nairobi (All Airports) (NBO) Addis Ababa (ADD)
Nairobi (All Airports) (NBO) Amsterdam (AMS)
Nairobi (All Airports) (NBO) Nampula (APL)
Nairobi (All Airports) (NBO) Bangui (BGF)
Nairobi (All Airports) (NBO) Bujumbura (BJM)
Nairobi (All Airports) (NBO) Bangkok (All Airports) (BKK)
Nairobi (All Airports) (NBO) Bamako (BKO)
Nairobi (All Airports) (NBO) Blantyre Chileka (BLZ)
Nairobi (All Airports) (NBO) Mumbai (BOM)
Nairobi (All Airports) (NBO) Brazzaville (BZV)
Nairobi (All Airports) (NBO) Guangzhou (CAN)
Nairobi (All Airports) (NBO) Paris Charles De Gaulle (CDG)
Nairobi (All Airports) (NBO) Cotonou (COO)
Nairobi (All Airports) (NBO) Dar Es Salaam (DAR)
Nairobi (All Airports) (NBO) Léopold Sédar Senghor International Airport (DKR)
Nairobi (All Airports) (NBO) Douala (DLA)
Nairobi (All Airports) (NBO) Dubai (All Airports) (DXB)
Nairobi (All Airports) (NBO) Dzaoudzi (DZA)
Nairobi (All Airports) (NBO) Entebbe (EBB)
Nairobi (All Airports) (NBO) Lubumbashi (FBM)
Nairobi (All Airports) (NBO) Gaborone (GBE)
Nairobi (All Airports) (NBO) (GFI)
Nairobi (All Airports) (NBO) Moroni (HAH)
Nairobi (All Airports) (NBO) Hanoi (HAN)
Nairobi (All Airports) (NBO) Hong Kong (HKG)
Nairobi (All Airports) (NBO) Harare (HRE)
Nairobi (All Airports) (NBO) Jeddah (JED)
Nairobi (All Airports) (NBO) Djibouti (JIB)
Nairobi (All Airports) (NBO) Johannesburg (All Airports) (JNB)
Nairobi (All Airports) (NBO) Kilimanjaro (JRO)
Nairobi (All Airports) (NBO) Juba (JUB)
Nairobi (All Airports) (NBO) Kisumu (KIS)
Nairobi (All Airports) (NBO) Khartoum (KRT)
Nairobi (All Airports) (NBO) Luanda (LAD)
Nairobi (All Airports) (NBO) Lilongwe (LLW)
Nairobi (All Airports) (NBO) Lagos (LOS)
Nairobi (All Airports) (NBO) Lusaka (LUN)
Nairobi (All Airports) (NBO) Livingstone (LVI)
Nairobi (All Airports) (NBO) Maputo (MPM)
Nairobi (All Airports) (NBO) Malindi (MYD)
Nairobi (All Airports) (NBO) Ndola (NLA)
Nairobi (All Airports) (NBO) Yaounde Nsimalen (NSI)
Nairobi (All Airports) (NBO) Mahe Island (SEZ)
Nairobi (All Airports) (NBO) Antananarivo (TNR)
Nairobi (All Airports) (NBO) Zanzibar (ZNZ) 
Kenya Airways Offices & Contacts:
Kenya Airways Head Office
Airport North Road, Embakasi
P.O. Box: 19002 – 00501 Nairobi , Kenya
Fax: + 254-20-6422560
Kenya Airways Customer Care
Tel: +254-(0)20- 642 3400
Safaricom: +254-0711-02-3400
Airtel: +254-0734-10-3400
Moi International Airport
P. O. Box 99302 – 80107
Mombasa, Kenya
Tel: +254-41-2125529/3505500
Airtel: +254-0734-10-5529/5500
Telcom Wireless: +254 020 3579204
Fax: +254-(0)41-3434676
Kenya Airways United Kingdom Contact
Tel: +44 20 82831800
Passenger Reservations: +44 20  8283 1818
Kenya Airways USA Contact
Tel: 1-866-KENYA AIR (866-536-9224)
Fax: 1-212-279-6602
 Viva Towers 1st Floor
Ali Hassan Mwinyi Road
Dar es Salaam Tanzania
Ticketing office ( 0830 hrs to 1700 hrs)
Landline: +255 22 216 3917 & 8
+255 683 390008
+255 683 390 009
+255 786 390 005
Ticketing office ( 0900- 2100 hrs ) +255 786 390 003
Airport Operations (24 hrs ) +255 786 390 002
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