Showing posts with label AIR FLIGHTS. Show all posts
Showing posts with label AIR FLIGHTS. Show all posts

Friday, June 1, 2018

Air Algerie Booking, Contacts, Destinations, Fleet, Check In & Baggage Allowance

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Air Algérie SpA Founded in 1947, Air Algérie is the national airline of Algeria. Air Algérie’s main hub of operation is based out of Houari Boumedienne Airport, Algiers and from there the airline operates international flights to 28 countries and 39 destinations around the world, including locations in North America, Europe, Asia, the Middle East, and Africa. Air Algérie also operates domestic flights to 32 domestic airports and is currently in talks to join the Sky Alliance network of airlines. Air Algérie is aligning its codeshare and airport lounge agreements, as well as their frequent flier program in accordance with Sky Alliance standards and, as such, there are currently some transitional adjustments impacting the airline’s frequent flyer program (Air Algérie Plus). Air Algérie is also a member of the International Air Transport Association, the Arab Air Carriers Organization, as well as the African Airlines Association.

Air Algérie has a 3-Star Airline rating with Skytrax and works hard to make sure that its passengers are able to get where they need to go. Be sure to subscribe to Skyscanner’s Price Alert and ensure that you get the best deal on your next Air Algérie flight and cheap deals with Skyscanner. Air Algérie flies to many destinations all over the world and is working to upgrade their current standard of operation. From Air Algérie’s main hub at Houari Boumedienne Airport, here are some popular domestic and international flight routes that Air Algérie flies:

Air Algérie Domestic Destinations:

    Algiers, Algeria to Bechar, Algeria, 2h—32 flights per month, from $133 USD.
    Algiers, Algeria to Biskra, Algeria, 1h—40 flights per month, from $61 USD.
    Algiers, Algeria to Adrar, Algeria, 2h 15mins—28 flights per month, from $200 USD.
    Algiers, Algeria to Annaba, Algeria, 1h 10mins—152 flights per month, from $78 USD.
    Algiers, Algeria to Chlef, Algeria, 50mins—8 flights per month, from $39 USD.
    Algiers, Algeria to Djanet, Algeria, 2h 15mins—12 flights per month, from $256 USD.
    Algiers, Algeria to El Oued, Algeria, 1h 20mins—32 flights per month, from $88 USD.
    Algiers, Algeria to Laghouat, Algeria, 1h 10min—16 flights per month, from $64 USD.
    Algiers, Algeria to Oran, Algeria, 1h 5mins—142 flights per month, from $70 USD.
    Algiers, Algeria to Touggourt, Algeria, 1h 25mins—16 flights per month, from $89 USD.

Air Algérie International Destinations:

    Algiers, Algeria to London, England, 3h—20 flights per month, from $192 USD.
    Algiers, Algeria to Frankfurt, Germany, 2h 45mins—12 flights per month, from$238 USD.
    Algiers, Algeria to Rome, Italy, 1h 50mins—16 flights per month, from $218 USD.
    Algiers, Algeria to Nice, France, 1h 40mins—12 flights per month, from $200 USD.
    Algiers, Algeria to Marseille, France, 1h 30mins—84 flights per month, from $178 USD.
    Algiers, Algeria to Milan, Italy, 2h—12 flights per month, from $228 USD.
    Algiers, Algeria to Vienna, Austria, 2h 30mins—8 flights per month, from $225 USD.
    Algiers, Algeria to Geneva, Switzerland, 2h—20 flights per month, from $214 USD.
    Algiers, Algeria to Budapest, Hungary, 3h—8 flights per month, from $195 USD.
    Algiers, Algeria to Brussels, Belgium, 2h 45mins—12 flights per month, from $195 USD.

Air Algérie Fleet

They consists of 56 modern aircraft with an average age of 11 years that meets International safety standards that operates to transport our passengers and cargo.
Their fleet will soon be reinforced by the acquisition of new aircrafts in order to offer more availability to our customers, to develop long-haul and African network, HADJ & OMRA programs and energize our cargo activity.

Air Algérie’s fleet is currently made up of four airplane models, including its cargo planes. Air Algérie operates with Airbus models (A320-200), ATR models (72-500, 72-600) Boeing models (737-600, 737-700C, 737-800, 767-300, 787-8), and one Lockheed model (L-100-30T). The total number of aircraft in Air Algérie’s fleet is 59, with 10 more aircraft on order.

Safety and Comfort

You will find on all our aircraft details on safety information card located in the pocket in front of every seat. Also, please pay attention to the safety demonstration on board.

Enjoy the comfort of the new ergonomic seats that offer more space. You will have a comfort kit (Blanket, Pillow, headset, toilet bag...) made available to you on our long-haul flights.

Air Algérie Online Check-in Check In

Now check-in directly for Air Algerie flight from the comfort of your home/office. Web checkin speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer.In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline.

Web Check in also allows you to check in your luggage in advance, select your seat, meal options(if available) and many more, before you depart for the flight. To avail Air Algerie web check-in facility.

Air Algérie Baggage Allowance and Carry-on

Find below Air Algerie approved luggage and carry-ons!

    » Suitcases
    » Laptop bags
    » Carry-ons
    » Travel duffels
    » Luggage sets
    » Kids' luggage

What is the carry-on allowance?
Air Algérie’s passengers are permitted only one piece of hand baggage, no other articles being permitted. Any other items, such as a handbag, a laptop, or a camera, must be put inside the free cabin bag.

Size and weight limits for the free cabin bag depend on the type of aircraft operating the flight:

    Boeing B737-600 & B737-800 – maximum weight 10 kg and maximum dimensions of 55 x 35 x 25 cm.
    ATR 72-200 – maximum weight 5 kg and maximum dimensions of 40 x 30 x 20 cm.

What is the free checked baggage allowance?
On all Air Algerie flights, a free baggage allowance is offered depending on the type of aircraft operating the flight, itinerary and travel class:

    ATR 72-200 – 20 kg.
    Boeing B737-600 & B737-800:
        Weight Concept:
            Domestic Algeria:
                Economy – 20 kg.
                Business – 30 kg.
                First – 40 kg.
            Africa (except Morocco and Tunisia): all classes – 40 kg.
            Europe, Morocco, Turkey, Tunisia:
                Economy – 30 kg.
                Business & First – 40 kg.
        Piece Concept – Amman Beijing, Cairo, Dubai, Montreal:
            Economy – 2 pieces of checked baggage up to 23 kg each.
            Business & First – 3 pieces of checked baggage up to 23 kg each.

The sum of the three dimensions of a checked bag  (height + length + width) must not exceed 158 cm. For handling reasons, luggage weight should not exceed 32 kg per bag.

Checked baggage over the free baggage allowance will be subject to excess baggage fees, which you can find on Air Algerie website – Baggage Calculator. 

Air Algérie Contacts

Our Contact Center allows you to plan your trip and get all the information you need, a personalized multilingual support is provided in: Arabic, tamazight, French, English ,Spanish, Italian and German.
 Contact Center Air Algérie
Algeria +213 21 98 63 63
France +33 1 76 54 40 00

Wednesday, May 30, 2018

Air Mauritius Reviews, Contacts, Destinations, Web Check In, Fleet & Baggage

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Air Mauritius Reviews, Contacts, Destinations, Web Check In, Fleet & Baggage Allowance

Air Mauritius Limited, operating as Air Mauritius, is the flag carrier airline of Mauritius. The airline is headquartered at the Air Mauritius Centre in Port Louis, Mauritius. Its main hub is Sir Seewoosagur Ramgoolam International Airport. In 2017 the company was the fourth largest carrier in Sub-Saharan Africa, and has an important standing in the European, African, and Indian Ocean region markets. The airline won the World Travel Awards “Indian Ocean Leading Airline Prize” from 2005-2014

The company was set up on 14 June 1967 by Air France, the BOAC enterprise, and the Government of Mauritius, with a 27.5% stake each; the balance was held by Rogers and Co. Ltd., the general sales agent for Air France and BOAC in Mauritius.
A United Kingdom-registered Boeing 707-420 in Air Mauritius livery at Orly Airport in 1978

In the beginning, the carrier operated international services in conjunction with Air France, Air India and British Airways, which jointly had a 25% holding in Air Mauritius at that time. Until 1972, the company restricted its activities to ground services only; it started flight operations in its own right in August 1972 with a six-seater Piper PA-31 Navajo aircraft leased from Air Madagascar, connecting Mauritius with Rodrigues. The aircraft wore an Air Mauritius decor, but kept a Malagasy registration.

In 1973, a wet-leased Vickers VC10 from British Airways enabled the company to launch a long-haul route to London via Nairobi, whereas services to Bombay were operated by Air India. The Navajo was replaced with a 16-seater Twin Otter that was acquired in 1975. When an agreement with Air France and British Airways came to an end, a Boeing 707-400 wet-leased from British Airtours helped the airline to start long-haul services in its own right. Long-range operations started on 1 November 1977. A second Twin Otter arrived in 1979

Air Mauritius Flight Destinations

Following is a list of destinations Air Mauritius flies to according to their passenger scheduled services, as of March 2016.[5] The table below provides each country served along with the destinations the airline flies to, as well as the name of the airports served. Terminated destinations are also listed.

Flights with one connection to the following Destinations:

    Aalborg (AAL)    Amsterdam (AMS)    Antananarivo (TNR)    Barcelona (BCN)    Basel (BSL)  Bergen (BGO)    Billund (BLL)   Brussels (BRU)    Cape Town (CPT)   Copenhagen (CPH)
    Delhi (DEL)    Durban (DUR)    Geneva (GVA)   Gothenburg (GOT)    Helsinki (HEL)

    Hong Kong (HKG)    Johannesburg (JNB)    Kuala Lumpur (KUL)    Madrid (MAD)    Mumbai (BOM)    Nairobi (NBO)    Perth (PER)    Rome (FCO)    Sandefjord (TRF)
    St Denis De La Reunion (RUN)    Stavanger (SVG)    Stockholm (ARN)    Vienna (VIE)    Zurich (ZRH)

Air Mauritius Baggage Allowance & Policy

On European routes, the free baggage allowance is determined by the Piece Policy as follows:

    Economy Class – 1 piece up to 23 kg.
    Premium Economy Class – 2 pieces up to 23 kg each.
    Business Class – 2 pieces up to 32 kg each.
    Maximum dimensions (L + W + H) – 158 cm per piece.
    Kestrelflyer Gold & Silver – 1 free additional piece up to 23 kg, irrespective of class of travel.

On non-European routes, the free baggage allowance according to the Weight Policy is determined as follows (with the exceptions below):

    Economy Class – 23 kg.
    Business Class – 30 kg for Business Class.
    Maximum dimensions (L + W + H) – 158 cm per piece.
    Maximum weight – 32 kg per piece.

Exceptions to the general free baggage allowance on non-European routes apply in the following situations:

    Travel between Mauritius and Rodrigues (except to/from Australia):
        Economy Class – 15 kg.
        For through checked baggage from Europe to Rodrigues, passengers must pay the applicable fees for exceeding 15 kg on the Mauritius-Rodrigues route at the boarding point in Europe.

    Travel between Mauritius and Australia – only Air Mauritius – Virgin Australia joint fares:
        Economy Class – 30 kg.
        Business Class – 40 kg.

    Travel between Australia and Rodrigues:
        Economy Class – 30 kg.
        Passengers must be traveling on a single through ticket without stopover at any point in Australia nor in Mauritius, and baggage must be through checked from originating port in Australia or Rodrigues.

On non-European routes, Kestrelflyer Gold members benefit from an additional baggage allowance of 8 kg on flights between Mauritius and Rodrigues and 12 kg on all other flights. Kestrelflyer Silver members benefit from an additional baggage allowance of 5 kg on flights between Mauritius and Rodrigues and 8 kg on all other flights.

Excess Baggage Fees
Passengers can buy excess baggage up to 48 hours before departure from Air Mauritius ticket offices and Call Centre, or a travel agent and get a discount of up to 20% off the airport rates. On European routes, passengers can also benefit from this discount online, at the time of purchasing the flight ticket.

For any oversized piece of baggage (over 158 cm up to a maximum of 300 cm), a surcharge of EUR 300 will apply.

On European routes, the following excess baggage fees apply for extra and/or overweight pieces:

Air Mauritius Fleets And Status

Air Mauritius fleets is consisting primarily of Airbus aircraft equipped with the latest technology- we put passengers safety, security and comfort a priority. 

4 Airbus 340-300C: Number of seats - Economy Class (Y): 264 // Business Class (J): 34
A340_300C Seatmap

2 Airbus 340-300E: Number of seats - Economy Class (Y): 266 // Business Class (J): 34
A340_300E Seatmap

2 Airbus 330-200: Number of seats - Economy Class (Y): 251 // Business Class (J): 24
A330_200 Seatmap

2 Airbus 319-100:

 Two-class version: Number of seats - Economy Class: 108 // Business Class: 16
A319_100 Seatmap Two-class version

Single class version:  Number of seats - Economy Class: 132
A319_100 Seatmap Single- class version

From October 2017: 6 A350-900: Number of seats -Economy class: 298 // Business class:28

From September/October 2018: 2 A330-900neo: Number of seats -Economy class: 263 // Business class: 28
3 ATR 72-500: Number of seats Economy Class: 72. With new sound proof cabins, they are considered the most reliable aircraft in their category.
ATR72_500 Seatmap

A unique feature offering customers quick transportation or a chance to discover an aerial view of Mauritius.
2 Bell Jet Ranger of 4 seats.

Check-In Boarding

6.1 Check-in Deadlines are different at every airport and we recommend that you find out about these Check-in Deadlines and abide by them. Your journey will be smoother if you allow yourself ample time to comply with the Check-in Deadlines.

We or our Authorised Agents will advise you of the Check-in Deadline for your first flight with us. This deadline will in no circumstances be less than 45 minutes before the scheduled departure of the flight. For any subsequent flights in your journey, you should find out about the Check-in Deadlines as our timetables may not contain information.

6.2 If you do not complete the check-in process by the check-in deadline, we may cancel your reservation and not carry you. Completing check-in process means that you have received your boarding pass for your flight. You must arrive at the boarding gate not later than the time specified by us when you check-in.

6.3 We may cancel the seat reserved for you on the aircraft if you fail to arrive at the boarding gate on the time specified on your boarding pass.

6.4 We will not be liable to you for any loss or expense incurred due to your failure to comply with the provisions of this Article.

Air Mauritius Contacts And Number

Air Mauritius Head Office
Air Mauritius Centre
President John Kennedy Street
Port Louis

Air Mauritious Customer Care
Tel: +230 207 7070
Fax: +230 208 8331

SSR International Airport
Plaisance, Plaine Magnien
Tel: +230 603 3030
Fax: +230 637 3266

Flight Information
Tel: +230 207 7575
Fax: +230 466 9016

Baggage Services
Tel: +230 603 3072/3
Fax: +230 637 3266

Ticket Offices
Air Mauritius Centre, Ticket office
President John Kennedy Street
Port Louis
Tel: +230 207 7171
Fax: +230 211 4014

– SSR International Airport Ticket Office
Plaisance, Plaine Magnien
Tel: +230 603 3019 / 3060 / 3061

– Cyber Tower 1, Ticket Office
Tel: +230 207 7011
Fax: +230 466 3932

– Business Centre
Air Mauritius Centre
Port Louis
Tel: +230 207 7979
Tel: +230 211 7667

Cargo Services
Sales & Reservation
2nd Floor, Cargo Shed, Export
Old Airport Road, Plaisance,
Plaine Magnien
Tel: +230 603 3698 / 603 3648/33
Fax: +230 637 8851 / 603 9167

Helicopter Services
SSR International Airport
Plaisance, Plaine Magnien
Tel: +230 603 3754 / 5/ 6/ 7
Fax: +230 637 4104

International Contacts

Tel: +61 3 9251 5047
Fax: +61 3 9251 5079

Tel: + 49 – 69 – 24 00 19 99
Fax: + 49 – 69 – 24 00 19 19
Email :

Tel: 1 (416) 972-1534
Tel: 1 (800) 537 1182

Tel:MK 010-8446 7002
Tel:JPK 010-6460 3933
Tel: 86-20-2236 7079
Tel: 86-21-5253-0080 / 5102-9678

Czech Republic
Tel: +420 222 212 614

Tel: (+358) 9 687 7890

Tel (Reservation): 0890 710 315
Tel: (01) 7437 0272
Fax: (01) 49 240 425

Tel: (069) 24 00 19 99 (Reservations)
Tel: 49 89 55 064 214/215
Fax: (069) 24 00 19 19

Hong Kong
Tel: 852-2523 1113 & 4

Tel: 044 4350 8811 (Chennai
Tel: 4028 9898 / (22) 2682 9376 (Mumbai)
Tel: 011 434 16400-09 (Delhi)
Tel: 080 4235 0220 (Bangalore)
Tel: 040 232 5510 (Hyderabad)
Tel: 04 84 402 93 69 (Cochin)

Tel: 39 (02) 80 46 61
Tel: 39 (02) 748 66 328

Tel: (813) 5157 5806
Tel: (816) 6265 2531

Tel: (603) 214 29161/ 29087/ 29157

Tel: (92) 21 568 0303, 568 8758, 568 6259
Tel: (92) 51- 227 7594-9

Tel: (65) 6 222 3172
Tel: (65) 6 222 3033

Tel: (34) 91 781 81 72

South Africa
Tel: +27 11 601 3900
Tel: +27 21 934 5506

Tel: (41 22) 732 0560(Reservations.)
Tel: (41) (22) 717 86 00

Tel: (662) 614 3040

Tel: 971 4221 4455
Tel: (00) 968 796680

Tel: 0207 434 4375
Tel: (44) 208-897-3545

Tel: 1 (800) 537 1182

Tuesday, May 22, 2018

Royal Air Maroc Online check In, Booking, Contacts, Customer Services & Reviews

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Flight Status, Baggage Allowance, Reservations, Head Office

Royal Air Maroc is Morocco’s national airline, founded in the year 1957. The airline operates a modern fleet of 53 aircraft with its main hub at Mohammed V International Airport. The network includes over 80 destinations in Africa, Europe, North America and the Middle East. In 2014, Royal Air Maroc was granted the 4 star Skytrax award.

Within Morocco, Royal Air Maroc operates flights to Casablanca, Rabat, Marrakech, Agadir, Tangier, Oujda, Nador, Essaouira, Ouarzazate and Laayoune. International destinations include Algeria, Austria, Belgium, Brazil, Cameroon, Canada, Chad, Congo, Denmark, Egypt, France, Germany, Italy, Kenya, Kuwait, Lebanon, Libya, Netherlands, Nigeria, Portugal, Qatar, Senegal, Spain, Switzeland, Syria, Turkey, UAE, UK and the US.

If you are a premium passenger or member of Safar Flyer Gold and Silver loyalty program, you can access the VIP Atlas lounge at the Casablanca Mohamed V Airport. The lounge offers comfortable waiting area, buffet counter, complimentary drinks, internet access and LED television screens. Safar Flyer is the frequent flier program that allows Royal Air Maroc fliers to earn and redeem miles every time they use the airline. The program has three tiers – Blue, Silver and Gold. The miles earned can be used for a new ticket, upgrade or for excess luggage. To register, click here.

Royal Air Maroc Check-in

You may check-in for your Royal Air Maroc (AT) flight with the following options:

    Online check-in (Web check-in)
    Curbside check-in at the airport
    Self-service kiosk check-in at the airport
    Ticket counter check-in at the airport

You may check-in for your Royal Air Maroc (AT) flight online starting 48 hours and ending 2 hours before the scheduled departure time.

    Web check in is operational departing from the following airports: Rio,Paris Orly, Brussels, Amsterdam, Beirut, Bordeaux, Marseille, Nantes, Nice, Strasbourg, Toulouse, Milan, Rome, Istanbul, Lisbon, Geneva, Zurich, Sao Paulo, Cairo, Frankfurt, Munich, Stockholm, Paris Charles de Gaulle, Barcelona, Copenhagen, Madrid, London Gatwick and London Heathrow, Malaga, Doha, Tenerife, Turin, Bologna, Las Palmas, Venice, Montpellier, Moscow, Algiers, Berlin, Abidjan, New York, Washington and All of the Moroccan stopovers

Suggested arrival time:
    90 minutes before scheduled departure time for domestic flights
    3 hours before scheduled departure time for international flights

Royal Air Moroc Online Booking

With Royal Air Maroc you can book and purchase tickets safely.

Book for up to nine passengers within a minimum 24 hours before the flight departure and a maximum of 10 months before the date of the return trip.

When purchasing a return ticket, the fare conditions of the most restrictive class will be applied throughout the itinerary when requesting a refund

When booking, be sure to indicate your mobile numbers and e-mail addresses that you will be using throughout your journey. We can then keep you informed in real time of any changes to your flight.

 Royal Air Maroc Flight Status

Keeping track of your tickets, the timing of your flight and your booking status is cumbersome, especially if you are in a hurry. To simplify this process, Cleartrip allows you to check your PNR status in a fast and easy manner.

The Passenger Name Record (PNR) will provide you with information about the real-time status of your booking. You will be able to know if your Royal Air Maroc tickets have been confirmed, or if you are on the waiting list. You will also have access to updates about the exact arrival and departure of Royal Air Maroc flights.

The PNR number may be found in your ticket itself. If more than one ticket is booked at the same time, they will all have the same PNR number. This number corresponds to bookings, not individual passengers.

You may check your PNR status on the go through the Cleartrip app or website. One of the biggest benefits of this feature is that it negates the need to carry your ticket. If your PNR status is confirmed, you may show it to the airport and Royal Air Maroc authorities and board your plane instantly.

To check your PNR status, search for PNR on the website and click on the button that says, “Click Here”. You will be redirected to Royal Air Maroc website, where you may access your PNR within seconds.

The ability to check your PNR status is just one of the several features that Cleartrip offers. You may also avail of the Web check-in option to save time at the airport. To book flights within 60 seconds, use the one-touch booking feature. Make the process of booking and boarding your flight hassle-free, and choose Cleartrip.

Baggage Allowance & Policy

Hand luggage
In the cabin, you are entitled to one piece of hand luggage, weighing no more than 10kg and the sum of the three dimensions not exceeding 115cm.

Laptops are permitted and are not considered as hand baggage.
If, for reasons of space inside the cabin, your hand luggage is taken away during boarding, it will be placed in the hold and a receipt will be given to you.

This regulation is for your own safety and that of other passengers, as well as for your comfort.

 You may carry with you any medication required during the trip, as well as any valuables such as laptops, mobile phones, PDAs, personal documents, identity papers, jewellery, etc.
Regulations for hand luggage 

On flights departing from the EU or connections in Europe, liquids taken on board are now subject to restrictions.

Please note that more and more countries are adopting these regulations for hand luggage.

Liquids and gels, such as care products and cosmetics, are allowed in hand luggage, provided the following provisions are followed:

    Containers filled with liquids and similar products must not exceed 100 ml (refer to maximum capacity indicated)
    Individual containers must be carried in a resealable transparent plastic bag, (e.g. a zip-lock bag ") with a maximum capacity of one litre
    One bag per person
    The bag must be presented separately at the security check

 Checked baggage: new piece concept system
The baggage allowance will apply on all flights operated by Royal Air Morocco according to the standard rule of "Piece Concept" that defines the baggage allowance and the maximum weight of each.

This allowance varies according to the travel destination and booking classes.

This means that each adult passenger can check-in one or two pieces of baggage depending on the travel destination.

The permitted allowance is indicated on the ticket or travel memo in the box reserved for this purpose under the code: PC

Baggage over 32Kgs of which the sum of the three dimensions is greater than 203 cm must be taken to the freight service.
Your baggage exceeds the allowance and you want to take it with you. Please go to the check-in desk to pay the excess baggage.

For more information on the fees to pay for excess baggage, please refer to the Baggage and service fees section.

For security reasons, the United States and Canada are allowed to open locked baggage and boxes during security checks.
We recommend that you don't lock your baggage to avoid them being broken by the TSA.

Royal Air Maroc Head Office

Country: Morocco
National airline in Marocco
IATA code: AT
ICAO code: RAM
Head office: Aeroport de Casablanca-Anfa, Casablanca, Morocco
Phone number: +212 5 2248 9797
Fax number: +212 5 2291 20 95
Year established: 1957
Main bases and hubs: Casablanca Mohammed V International
Fleet: Airbus A320, Boeing 737-300, Boeing 737-400, Boeing 737-700, Boeing 737-800, Boeing 767-300, Boeing 787-8, Embraer 190

Contact of Royal Air Maroc customer service

Contact Royal Air Maroc (RAM): Find below customer service details of Royal Air Maroc, including phone and email. Besides contact details, the page also offers information on the airline’s products and services. Reach the Royal Air Maroc customer service below for queries, complaints or feedback.

Royal Air Maroc Head Office
Aeroport de Casablanca-Anfa,
Casablanca, Morocco

Royal Air Maroc Customer Service
Phone: 089000 0800 or 3260
Phone: 089000 0600 (Safar Flyer)
Phone: 089000 0700 (baggage queries)

Email Support
Safar Flyer:

International Support
France : 0820 821 821
Belgium : 02 219 30 30
Spain :902 210 010
Holland : 020 515 85 90
Switzerland : 022 731 77 54
England : 020 730 758 00
Italy : 800 254 740
North America : 1800 344 67 26
Portugal : 01 213 500 020
Germany : 0699 200 14 61
Others: 00 212 5 22 48 97 97

 Royal Air Maroc Routes

Casablanca Mohamed V (CMN) Abidjan (ABJ)
Casablanca Mohamed V (CMN) Accra Kotoka (ACC)
Casablanca Mohamed V (CMN) Agadir (AGA)
Casablanca Mohamed V (CMN) Malaga (AGP)
Casablanca Mohamed V (CMN) Al Hoceima Charif Idr (AHU)
Casablanca Mohamed V (CMN) Algiers (ALG)
Casablanca Mohamed V (CMN) Amsterdam (AMS)
Casablanca Mohamed V (CMN) Stockholm Arlanda (ARN)
Casablanca Mohamed V (CMN) Barcelona (BCN)
Casablanca Mohamed V (CMN) Bossembele (BEM)
Casablanca Mohamed V (CMN) Beirut (BEY)
Casablanca Mohamed V (CMN) Bangui (BGF)
Casablanca Mohamed V (CMN) Banjul (BJL)
Casablanca Mohamed V (CMN) Bamako (BKO)
Casablanca Mohamed V (CMN) Bologna (BLQ)
Casablanca Mohamed V (CMN) Bordeaux (BOD)
Casablanca Mohamed V (CMN) Brussels (All Airports) (BRU)
Casablanca Mohamed V (CMN) Brazzaville (BZV)
Casablanca Mohamed V (CMN) Cairo (CAI)
Casablanca Mohamed V (CMN) Paris Charles De Gaulle (CDG)
Casablanca Mohamed V (CMN) Conakry (CKY)
Casablanca Mohamed V (CMN) Cotonou (COO)
Casablanca Mohamed V (CMN) Copenhagen (CPH)
Casablanca Mohamed V (CMN) Douala (DLA)
Casablanca Mohamed V (CMN) Doha (DOH)
Casablanca Mohamed V (CMN) Errachidia (ERH)
Casablanca Mohamed V (CMN) Laayoune Hassan I (EUN)
Casablanca Mohamed V (CMN) Rome Leonardo Da Vinci (FCO)
Casablanca Mohamed V (CMN) Fez Sais (FEZ)
Casablanca Mohamed V (CMN) Kinshasa (FIH)
Casablanca Mohamed V (CMN) Freetown Lungi (FNA)
Casablanca Mohamed V (CMN) Frankfurt (FRA)
Casablanca Mohamed V (CMN) Gibraltar North Front (GIB)
Casablanca Mohamed V (CMN) Rio De Janeiro Galeo International (GIG)
Casablanca Mohamed V (CMN) Goulimime (GLN)
Casablanca Mohamed V (CMN) Sao Paulo Guarulhos (GRU)
Casablanca Mohamed V (CMN) Geneva (GVA)
Casablanca Mohamed V (CMN) Washington Dulles (IAD)
Casablanca Mohamed V (CMN) Istanbul (All Airports) (IST)
Casablanca Mohamed V (CMN) Jeddah (JED)
Casablanca Mohamed V (CMN) New York John F Kennedy (JFK)
Casablanca Mohamed V (CMN) Luanda (LAD)
Casablanca Mohamed V (CMN) Libreville (LBV)
Casablanca Mohamed V (CMN) Lome (LFW)
Casablanca Mohamed V (CMN) London Gatwick (LGW)
Casablanca Mohamed V (CMN) London Heathrow (LHR)
Casablanca Mohamed V (CMN) Lisbon Portela (LIS)
Casablanca Mohamed V (CMN) Lagos (LOS)
Casablanca Mohamed V (CMN) Las Palmas Gran Canaria (LPA)
Casablanca Mohamed V (CMN) Lyon (LYS)
Casablanca Mohamed V (CMN) Madrid Barajas (MAD)
Casablanca Mohamed V (CMN) Madinah (MED)
Casablanca Mohamed V (CMN) Montpellier (MPL)
Casablanca Mohamed V (CMN) Marseille (MRS)
Casablanca Mohamed V (CMN) Munich (MUC)
Casablanca Mohamed V (CMN) Milan Malpensa (MXP)
Casablanca Mohamed V (CMN) Nairobi Jomo Kenyatta (NBO)
Casablanca Mohamed V (CMN) Nice (NCE)
Casablanca Mohamed V (CMN) Ndjamena (NDJ)
Casablanca Mohamed V (CMN) Nador (NDR)
Casablanca Mohamed V (CMN) Niamey (NIM)
Casablanca Mohamed V (CMN) Nouakchott (NKC)
Casablanca Mohamed V (CMN) Yaounde Nsimalen (NSI)
Casablanca Mohamed V (CMN) Nantes (NTE)
Casablanca Mohamed V (CMN) Paris Orly (ORY)
Casablanca Mohamed V (CMN) Ouagadougou (OUA)
Casablanca Mohamed V (CMN) Oujda Les Angades (OUD)
Casablanca Mohamed V (CMN) Bissau Osvaldo Vieira (OXB)
Casablanca Mohamed V (CMN) Zagora (OZG)
Casablanca Mohamed V (CMN) Ouarzazate (OZZ)
Casablanca Mohamed V (CMN) Pointe Noire (PNR)
Casablanca Mohamed V (CMN) Praia Francisco Mendes (RAI)
Casablanca Mohamed V (CMN) Marrakech Menara (RAK)
Casablanca Mohamed V (CMN) Monrovia Roberts (ROB)
Casablanca Mohamed V (CMN) Riyadh (RUH)
Casablanca Mohamed V (CMN) Sal Amilcar (SID)
Casablanca Mohamed V (CMN) Malabo Santa Isabel (SSG)
Casablanca Mohamed V (CMN) Moscow Sheremetyevo (SVO)
Casablanca Mohamed V (CMN) Strasbourg (SXB)
Casablanca Mohamed V (CMN) Tenerife North (TFN)
Casablanca Mohamed V (CMN) Tangier Boukhalef (TNG)
Casablanca Mohamed V (CMN) Turin (TRN)
Casablanca Mohamed V (CMN) Tan Tan (TTA)
Casablanca Mohamed V (CMN) Tetouan (TTU)
Casablanca Mohamed V (CMN) Tunis Carthage (TUN)
Casablanca Mohamed V (CMN) Berlin Tegel (TXL)
Casablanca Mohamed V (CMN) Venice Marco Polo (VCE)
Casablanca Mohamed V (CMN) Dakhla (VIL)
Casablanca Mohamed V (CMN) Valencia (VLC)
Casablanca Mohamed V (CMN) Montreal Pierre Elliott Trudeau (YUL)

Saturday, May 12, 2018

TunisAir Contacts, Booking, Check In, Reviews, Safety Records & Status

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Tunisair is an international scheduled service airline and is a flag carrier for Tunisia. Tunisair was established in October 1948 as Tunisia's flag carrier and now operates 32 state-of-the-art aircraft (Boeing and Airbus) including A320, A319 and Boeing 737s. Tunisair is a member of the Arab Air Carriers Organisation. The airline main base is the Tunis-Carthage International Airport, located in the Tunisian capital Tunis.

Tunisair serves destinations located in Europe, Africa and the Middle East, to more than 100 destinations. These include Manchester, London, Paris, Brussels, Basle, Nantes, Bordeaux, Lisbon, Madrid, Barcelona, Marseille, Toulouse, Nice, Lyon, Geneva, Amsterdam, Dusseldorf, Hamburg, Berlin, Frankfurt, Luxembourg, Strasbourg, Munich, Vienna, Rome, Palermo, Marseille, Alger, Tunis, Tripoli, Casablanca, Benghazi, Cairo, Beirut, Damascus, Kuwait, Dubai, Jeddah, Nouakchott, Dakar, Bamako and Abidjan.

Tunisair is the flag carrier and largest airline in Tunisia, and in 2016 the airline operated half of all seats flown to and from the North Africa nation according to OAG schedules.

What Sets Tunisair Apart

Tunisair is ‘committed to excellence’. There are no compromises on quality on this airline. Be it service to customers or the pricing of tickets - the passenger comes first. When you fly Tunisair, you will discover that efficiency and friendliness are the core values of its operation. Excellence is achieved through striving to do better.

Popular Routes

Tunisair flies to multiple European destinations. There are scheduled , Amsterdam, Brussels, Venice and . Tunis to Rome is a sector that handles a lot of traffic. Constantine and Conakry Guinea in Africa are the recent additions to the network. It flies to 22 European and 12 Arab and African cities.

Service You Can Expect

On Tunisair, enjoy the best movies, TV programs and games during your flight. The inflight entertainment library stocks them. The inflight magazine ’La Gazelle’ carries interesting content on destinations, art and culture, food and fashion. You can request for special meals at the time of booking or via email later. Children receive a special souvenir with the Children’s Meal during the flight. Make your meal-request at the time of booking. Passengers with reduced mobility can ask for special assistance. Notify the airline at least 48 hours prior to departure.

Class of Travel

In Economy, seats are comfortable to ensure that you arrive rested. Business Class passengers are offered lounge access with internet facilities. Ergonomic seats in the cabin, world class menus served in fine porcelain and priority baggage delivery - these are just some of the perks of traveling in Business Class on Tunisair.

Awards for Tunisair

Tunisair was nominated as ‘Africa’s Leading Airline’ at the World Travel Awards, 2017.

Baggage Allowance & Policy

For destinations within Tunisia, Europe and North Africa:

Economy Class - 1 x 23 kg baggage piece

Business Class - 2 x baggage pieces

For destinations in Middle East and West Africa:

Economy Class - 2 x 23 kg baggage pieces

Business Class - 3 x 23 kg baggage pieces.

Carry-on baggage:

Economy Class - 1 piece

Business Class - 2 x pieces

Frequent Flyer Program

Tunisair operates a frequent flyer program called Fidelys which rewards regular passengers with Tunisair.

The program aims at rewarding passengers by allocating Miles at a compensation for flying with Tunisair.

Fidelys also enables them to benefit from a wide range of advantages and exclusive Awards.

There are three levels of loyalty program for Fidelys:

Classic Card

Silver Card

Gold Card.

TunisAir Routes & Destinations

Tunis Carthage (TUN) Abidjan (ABJ)
Tunis Carthage (TUN) Algiers (ALG)
Tunis Carthage (TUN) Amsterdam (AMS)
Tunis Carthage (TUN) Barcelona (BCN)
Tunis Carthage (TUN) Belgrade Nikola Tesla (BEG)
Tunis Carthage (TUN) Beirut (BEY)
Tunis Carthage (TUN) Bamako (BKO)
Tunis Carthage (TUN) Bologna (BLQ)
Tunis Carthage (TUN) Bordeaux (BOD)
Tunis Carthage (TUN) Brussels (All Airports) (BRU)
Tunis Carthage (TUN) Cairo (CAI)
Tunis Carthage (TUN) Paris Charles De Gaulle (CDG)
Tunis Carthage (TUN) Casablanca Mohamed V (CMN)
Tunis Carthage (TUN) Djerba (DJE)
Tunis Carthage (TUN) Léopold Sédar Senghor International Airport (DKR)
Tunis Carthage (TUN) Moscow Domodedovo (DME)
Tunis Carthage (TUN) Dusseldorf (DUS)
Tunis Carthage (TUN) Rome Leonardo Da Vinci (FCO)
Tunis Carthage (TUN) Frankfurt (FRA)
Tunis Carthage (TUN) Geneva (GVA)
Tunis Carthage (TUN) Hamburg (HAM)
Tunis Carthage (TUN) Istanbul (All Airports) (IST)
Tunis Carthage (TUN) Jeddah (JED)
Tunis Carthage (TUN) London Gatwick (LGW)
Tunis Carthage (TUN) London Heathrow (LHR)
Tunis Carthage (TUN) Lisbon Portela (LIS)
Tunis Carthage (TUN) Lyon (LYS)
Tunis Carthage (TUN) Madrid Barajas (MAD)
Tunis Carthage (TUN) Madinah (MED)
Tunis Carthage (TUN) Marseille (MRS)
Tunis Carthage (TUN) Munich (MUC)
Tunis Carthage (TUN) Milan Malpensa (MXP)
Tunis Carthage (TUN) Nice (NCE)
Tunis Carthage (TUN) Niamey (NIM)
Tunis Carthage (TUN) Nouakchott (NKC)
Tunis Carthage (TUN) Nantes (NTE)
Tunis Carthage (TUN) Oran Es Senia (ORN)
Tunis Carthage (TUN) Paris Orly (ORY)
Tunis Carthage (TUN) Ouagadougou (OUA)
Tunis Carthage (TUN) Palermo (PMO)
Tunis Carthage (TUN) Setif (QSF)
Tunis Carthage (TUN) Sfax El Maou (SFA)
Tunis Carthage (TUN) Strasbourg (SXB)
Tunis Carthage (TUN) Berlin Schoenefeld (SXF)
Tunis Carthage (TUN) Toulouse (TLS)
Tunis Carthage (TUN) Tozeur (TOE)
Tunis Carthage (TUN) Venice Marco Polo (VCE)
Tunis Carthage (TUN) Vienna (VIE)
Tunis Carthage (TUN) Zurich (ZRH) 

TunisAir Rating

Tunisair is Certified with the 2-Star Airline Rating for the quality of its Onboard product and staff service, and the Tunisair home base Airport service. View the detailed Quality ratings for Tunisair product (seats, comfort, food & beverages etc), cabin staff service, and ground service standards at its home base of Tunis Airport. 

Contact of Tunisair customer service

Contact Tunisair: Find below customer service details of Tunisair, including phone and email. Besides contact details, the page also offers information on the airline’s products and services. Reach the Tunisair customer service below for queries, complaints or feedback.
Tunisie     (+216) 70 838 111     (+216) 70 101 310
France     (+ 33) 820 04 40 44    
Belgique     (+32) 2 627 05 50/51/52     (+32) 2 62 00 316
Italie     (+39) 06 42 11 31     (+39) 091 76 82 050
Allemagne     (+49) 211 3230916/17/18     (+49) 69 29993 670
Suisse     (+41) (0)840 07 07 07     (+41) 22 567 5297
Royaume Uni     (+44) 020 7734 7644     (+44) 207 660 0309
Hollande     (+31) 207219102    
Autriche     (+43) 1 36027 73260    
Espagne     (+34) 91 541 94 90/98     (+34) 913754127
Grèce     (+30) 210 969 6496    
Portugal     (+351) 213164016 

Thursday, May 3, 2018

EgyptAir Flight Reviews, Contacts, Baggage Allowance, Check In, Booking

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A member of the Star Alliance, Egyptair (MS) is the flag carrier of Egypt. It operates from a hub at Cairo International Airport (CAI), and has designated Borg El Arab Airport (HBE), 2Hurghada International Airport (HRG), Luxor International Airport (LXR) and Sharm el-Sheikh International Airport (SSH) as focus cities. Passengers can fly Egyptair non-stop to more than 75 destinations in Africa, Europe, Asia, the Middle East and North America. The airline also has codeshare agreements with about 20 other airlines. Its planes feature both two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Online Booking

Booking was simple online. Only 3 complaints.
1) All flights go through Cairo. No matter how close the destinations are to each other, there are no direct flights. All flights go through Cairo.
2) Flight times are not good for connections. Most flight times require a day layover in Cairo. This sucks big time. Why would you want to stay one night in Cairo for a connection. But I guess they do that because they’re always running late so you’ll most likely miss your connection anyways.
3) Sometimes prices are cheaper when you book for only one person at a time. This was a pain in booking. 

EgyptAir Flight Meal

The flight cOme with a meal that was pretty tasty. Main course are rice, lamb and veggies. Sides were bread, caprese salad, tiramisu and water. There are choice of fish instead of the lamb. All food and meals served on EgyptAir is halal and alcohol is not served.

Baggage Allowance

Passengers are subject to the following hand luggage restrictions on international and domestic flights:

    Business- 2 pieces of hand luggage each with a maximum weight of 8 kg and one personal item
    Economy- 1 piece of hand luggage with a maximum weight of 8 kg and one personal item

REMINDER: Bulkhead seats do not have underseat storage during take-off and landing.
Read Bulkheads Explained

Checked Baggage
Passengers are entitled to the following free baggage allowance on international routes:

    Business- 2 pieces of baggage each with a maximum weight of 32 kg (70 lbs) and maximum dimensions of 158 cm (62 in)
    Economy- 2 pieces of baggage each with a maximum weight of 23 kg (50 lbs) and maximum dimensions of 158 cm (62 in)

Passengers are entitled to the following free baggage allowance on domestic routes:
    Business- 1 piece of baggage with a maximum weight of 32 kg (70 lbs) and maximum dimensions of 158 cm (62 in)
    Economy- 1 piece of baggage with a maximum weight of 23 kg (50 lbs) and maximum dimensions of 158 cm (62 in)

*Passengers holding frequent flier cards are subject to alternate free baggage allowances. Visit the Egyptair website for more details here

Size Requirements:
All bags must adhere to the size and weight requirements unless otherwise noted:

    Maximum Dimensions: 158 cm/ 62 inches (length+width:height)
    Maximum Weight: 32 kg

Overweight Baggage Fees
Any baggage exceeding the free baggage allowance weight requirements (24-32 kg) is charged a fee based on the location of departure and the destination location. For additional information, visit the Egyptair website here

Any passenger with overweight baggage should arrive at the airport at least 90 minutes before their normal check-in time to pay excess fees. Passengers who exceed the maximum weight or size requirements will be asked to repack their luggage.

Oversize Baggage Fees
Any baggage exceeding the free baggage allowance size requirements (more than 158 cm/ 62 in) is charged a fee based on the location of departure and the destination location. For additional information, visit the Egyptair website here

Any passenger with oversized baggage should arrive at the airport at least 90 minutes before their normal check-in time to pay excess fees. Passengers who exceed the maximum weight or size requirements will be asked to repack their luggage.
Excess Baggage Fees

Any baggage exceeding the free baggage allowance (extra piece) is charged a fee based on the location of departure and the destination location. For additional information, visit the Egyptair website here

Any passenger with excess baggage should arrive at the airport at least 90 minutes before their normal check-in time to pay excess fees. Passengers who exceed the maximum weight or size requirements will be asked to repack their luggage.

Web Check-in

Save your valuable time at the airport and use EGYPTAIR web check-in service which gives all passengers (with ticketed reservations) the possibility to check-in online before arriving at the airport. This service provides a check-in facility to all passengers from 48 hours before departure, and up until90 minutes before your flight’s scheduled departure time.
Start online check-in

General Conditions of this Service :
Web Check-In is accessible from 48  hours before depature, and up until 90 minutes before your flight's scheduled departure time.
    For passengers holding electronic tickets with confirmed reservations on flights operated by EGYPTAIR.
    Passengers carrying approved cabin baggage only can proceed directly to the boarding gate.
    Passengers with check-in baggage, the bags will have to be presented at the Special EGYPTAIR ‘Baggage drop’ dedicated counters well in advance of the boarding time (at least one hour) prior to departure time.
    Boarding gates close 30 minutes before flight departure; please ensure you arrive for security checks and boarding no later than 45 minutes prior to your flight’s departure.
    Passengers who are eligible to enter the lounge will have to present their boarding pass print to the lounge representative.
    Some cities have special requirements concerning online check-in:

Exception to Online Check in:
Egyptair Online Check in is not currently available at all airports. At the moment you do not have the option of checking in online in advance for departures from the airports listed below:

How Automated Check-in works:

    Using the automated Check-in service is only valid for the flight you have booked and only if it is a confirmed booking.
    Egyptair automated Check-in will take place 48 hours before departure, and your boarding pass will be sent to the e-mail address that you have provided to us during the booking process.

N.B Please note that rebookings after automated check-in are only possible on under 'Check-in'  via the option 'Cancel check-in' or through 'My Bookings'. This is only possible if your fare type on your ticket permits changes to be made.

  EgyptAir Offices & Contacts

Cairo, Egypt. Working Hours: 0930 AM - 0330 PM Cairo Local Time (GMT +2)
Sunday to Thursday

Please Contact Customer Service at:
Tel.     0900 70000 (Landline)
    1717 (Mobile)- Ext. 3
Fax     (+202) 26964394

    Marketing Programmes Department
EGYPTAIR Complex  South building, second floor
Airport road - Cairo - Egypt 

Top Egyptair routes

Amman - Cairo

Abu Dhabi - Cairo

Paris - Cairo

Rome - Cairo

Accra - Dubai

Geneva - Beirut

Lagos - Cairo

Larnaca - Cairo

Berlin - Cairo

Nairobi - London

Dubai - Cairo

New York - Cairo

Tuesday, April 24, 2018

South African Airways Reviews, Booking, Baggage Allowance & Flight Status

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The largest airline in South Africa, South African Airways (SAA) is also the nation's flag carrier. A member of the Star Alliance, SA flies non-stop to more than 40 destinations in 26 countries. These include points within South Africa, as well as destinations elsewhere in Africa, and in Europe, Asia, the Middle East, Australia, North America and South America. The airline also has codeshare agreements with about 15 airlines, including its low-cost domestic subsidiary Mango. South African Airways' fleet features two different two-cabin configuration (Business Class and Economy Class, or First Class and Economy Class). The carrier's hub is located at Johannesburg's OR Tambo International Airport (JNB)

South African Airways Baggage

Carry-On Allowance: 1 Bag

All carry-on luggage must fit in the overhead bin or under the seat in front of you. In addition to a personal item (overcoat, laptop, purse) passengers are allowed 1 carry-on bag that adheres to the following requirements:

    Maximum Dimensions of Carry-on Luggage: 45 linear in/115 cm (length + width + height)
    Maximum Weight of Carry-on Luggage: 18 lb/8 kg

REMINDER: Bulkhead seats do not have underseat storage during take-off and landing.
Read Bulkheads Explained
Checked Baggage Allowance

Passengers traveling to to/from Canada and the U.S.:
    Baggage Allowance: 2 pieces
    Maximum Dimensions: 62 linear inches/157 cm (length + width + height)
    Maximum Weight for Economy Class passengers: 50 lb/23 kg
    Maximum Weight for First and Business Class passengers: 70 lb/32 kg
    *Star Alliance Gold and Voyager members are allowed additional baggage.

Passengers traveling in most other destinations:
    Maximum Weight for Economy Class Passengers: 44 lb/20 kg total
    Maximum Weight for Business Class Passengers: 66 lb/30 kg total
    Maximum Weight for First Class Passengers: 88 lb/40 kg total
    *Star Alliance Gold and Voyager members are allowed additional baggage.

IMPORTANT NOTE: There are some exceptions to the above information, depending on your destination and originating city. Be sure to check the South African Airways website or contact their Reservations desk for more details or if you have questions.
Excess, Overweight, Oversize Baggage Fees

If you have more bags than the permitted allowance or your bags exceed the weight or linear restrictions, you will be charged additional fees. Contact South African Airways directly for more information as this will vary by destination and departing airport.
Sports Equipment

Some sports equipment, because of size, fragility, or other handling requirements will be charged an excess fee even if the equipment replaces one of your allowed baggage pieces. Contact South African Airways directly for more information.

South African Airways Check-in

Does South African Airways have online check-in?

Yes, South African Airways' online check-in allows you to check-in as early as 24 hours before your flight departs.

Check in now for your SAA flight.
What are the requirements for using online check-in?

    Check-in opens 24 hours before your flight is scheduled to depart. Online check-in closes as follows:
        Four hours for USA flights
        Three hours for all other international/regional flights
        Two hours for all domestic flights
    You are traveling in a group that is less than 10 people.
    You are not a special needs passenger (i.e. unaccompanied minor).

How do you check flight status for South African Airways?
For checking the flight status of your booking for South African Airways, go to the official website at Click on the tab of .

There are two sections in the page, named by Flight Number and by City. Select the tab of by ‘Flight Number’, enter the Flight Number, date of your journey, and search to get the flight details, or Click the tab of by ‘City’, input the Origin city, the Destination city, the date of journey, and search for the flight details.
Can I use online check-in if I have bags to check?
Yes. Simply go to the bag drop desks at your departure airport, where your bags will be tagged by Customer Service staff and sent to the aircraft. The locations of the bag drop desks will be listed on the summary page of online check-in and also on the passenger's boarding pass.

Can I change/select my seat with online check-in?
Once a passenger has confirmed his seat using online check-in, he is no longer be able to make further seat changes. Please note that South African Airways has the right to change a passenger's seat prior to travel.

How much time should I allot at the airport for check-in?
For domestic travel, passengers are required to check in at least one and a half hours before departure of flight.

For international travel, Passengers are required to check in at least two and a half hours before departure of flight (irrespective of class of travel). For flights to/from the United States, passengers are required to check in at least three hours before departure of flight.

Domestic flights close 30 minutes prior to departure. Regional and international flights close 50 minutes prior to departure for all classes of travel. Flights departing from Johannesburg to Luanda and Lagos close one hour prior to departure. Flights departing from Lagos close two hours prior to departure.

When do I need to be at the boarding gate?
Boarding gates close 15 minutes prior to departure on domestic flights and 20 minutes for international flights.

On Board Meals By South African Airways

Meals & drinks on South African Airways flights are included in the airfare.

In 2013 the following wines are served on South African Airways domestic, international and regional flights (and in business class lounges): Stellenrust Chenin Blanc 201, Cederberg Cabernet Sauvignon 2009, Anura Brut Chardonnay/Pinot Noir 2009 and KWV Tawny Port N/V.

Business class
Business class differs between short and long haul flights. On a short haul the main difference between an economy and business class seat is that it's slightly larger. On long haul flights you get a seat which can be folded back so that it's flat, with the armrests folding down to increase the width of the "bed". The seat can give you a massage, if you feel the need. There's a pricavy screen, and on request you'll be supplied with a pillow & duvet. There's a power point for you to charge up your electronic equipment. Since December 2012 SAA have been providing noise cancelling headsets and an bag with a toothbrush, toothpaste, a comb/brush, shades & socks.

South African Airways Safety record

    29 December 2012. South African Airways flight SA208 from Dakar to Johannesburg encountered air turbulence which caused serious but non-fatal injuries to two cabin attendants who fell.

    16 April 2011. A South African Airways B737-800 was taxiing at OR Tambo International Airport for a flight to Dar es Salaam when a loud thud was heard, and on inspection it was established that the right axle of the nose landing gear had fractured. There were no injuries.

From 1970 to 2000 South African Airways flew some 1.6 million flights with 1 fatal accident (0.6 fatal events per million flights). The fatal flight occured on the 28th November 1987; when a South African Airways 747- 200 Combi (the Helderberg), flying from Chiang Kai Shek International Airport to to Johannesburg via Mauritius, crashed during flight over the Indian Ocean, between Taiwan and South Africa, apparently as a result of a fire in the main deck cargo area. All 19 crew and 141 passengers were killed.

Before 1970 there accidents included the following:

    20 April 1968. Flight SA228 crashes near Windhoek, with the loss of 123 lives.

    13 March 1967. SA406 crashes into the sea near East London, with all 25 people on board dying

    6 March 1962. Only the pilot & first officer die when SA512 crashes near Seymour, Eastern Cape

    8 April 1954. All 21 people on the plane die when SA201 crashes off the coast of Italy.

Flight routes

International Destination from Johannesburg:
    Abu Dhabi, Antananarivo,  Dubai,  Frankfurt, Hong Kong,  London, Mauritius
    Mahe Island,  Munich, New York,  Perth, Sao Paulo, Singapore
    Washington (sometimes via Accra),  Zurich

SAA's 27 New Destinations with Etihad Codeshare (via Abu Dhabi)

    Abu Dhabi UAE,  Bahrain Bahrain, Kuwait City Kuwait,   Muscat Oman, Bangkok Thailand, Kuala Lumpur Malaysia, Singapore Singapore, Jeddah Saudi Arabia, Riyadh Saudi Arabia, Dammam Saudi Arabia, Male Maldives, Edinburgh UK, Manchester UK, Dublin Ireland, Jakarta Indonesia, Bangalore India, Mumbai India, Delhi India, Chennai India, Hyderabad India, Trivandrum India, Colombo Colombo, Seoul Korea, Amman Jordan, Narita Japan, Nagoya Japan

    Abuja (from Jan 2016)
    Addis Ababa
    Dar es Salaam
    Victoria Falls
    Walvis Bay
The airline will use the Abu Dhabi as its hub for the flight SA278, SA 279, EY603 and EY604.

Contact of South African Airways customer service

South African Airways Reservation
Telephone: 0861 FLYSAA (0861 359722) (0861 606 606)
Telephone: **27 11 978 5313 (International)

USA – Reservations
Telephone: 1-800-722-9675
Fax: 1-954-769-5079

UK – Reservations
Telephone: 0871 722 1111*
Fax: 0845 409 4590

UAE – Reservations
Telephone: 04/ 3970 766
Fax: 04/ 3970 549

Customer Care
Telephone: +27 11 978 2888
Fax: +27 11 978 1386

Cape Town Office
1st Floor
ICON building,
Cnr. Hans Strijdom and Long Streets
Cape Town
Telephone: 0861 606 606
Fax: 021 424 3777

Cargo: 021 936 3333
Reservation: 021 936 1111
Baggage Help: 011 978 3733
Cape Town International Airport
Phone: 011 978 1234 / 0860003145

Johannesburg Office
4 Chaplin Road
Cnr Melville Road
Telephone: +27 11 537 2001
Fax: +27 11 978 9414

Reservations: 011 978 1111
Customer Care: 011 978 2888
Cargo: 011 978 1119
Baggage Help: 011 978 3733